Configure Store Email Addresses is one the first tasks that you would do when developing and launching you Magento 2 store and that is what we are going to look at today. Magento 2 provides 3 different configrations to specify email address for various purposes. You can configure separate email addresses for the following operations:
- General Contact
- Sales Representative
- Customer Support
The General Contact is especially for communications related to contact for enquiries. The Sales representative email would be used for all sales related emails like orders, invoice credit memos and shipment. The customer support emails would specifically for customer support related operations like following up with customers, providing updates and addressing issues, etc. So it is best to have created separate email address for these operations like: [email protected], [email protected], [email protected], etc.
Apart from these 3 email identities, Magento 2 also offers 2 more additional configurations to specify custom email addresses which can be used at our own preference and requirements.
Configure Store Email Addresses:
Following are the steps in order to configure store email addresses:
- Login to Magento 2 Admin Panel
- Navigate to Stores -> Settings -> Configuration.
- Click open the General tab (if not already open) and click on the Store Email Addresses menu item in the left.
- Specify the email addresses in the General Contact, Sales Representative & Customer Support fields.
- If required you can also configure the email addresses in the Custom Email 1 & Custom Email 2 sections.
- Click on the Save Config button to save the configurations.
