Why Emails are not Triggered in Commerce Cloud Integration Environments?

Questions:

On the Adobe Commerce Cloud Integration Environment, when a new customer has registered the welcome email is not triggered. From the below choices, what could be the reason why the emails were not sent?

  • In the Integration Environment, the SendGrid is not yet configured
  • Emails are always disabled by default in all the Commerce Cloud Environments
  • From the Project Web Interface, outgoing mails are disabled in the Environment Settings.

Sample Answer:

Probable correct answer is Option C:

From the Project Web Interface, outgoing mails are disabled in the Environment Settings.

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